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Responsible Gambling at Boomerang Bet Australia

At Boomerang Bet Australia, we are dedicated to providing a safe and entertaining gaming environment. Your well-being is our top priority, and we are committed to promoting responsible gambling practices.

Gambling should always be an enjoyable form of entertainment. We recognise that for some individuals, it can become a problem. This page provides guidance and resources to help you stay in control and gamble responsibly.

Staying in Control: Tips for Responsible Gambling

A healthy relationship with gambling is built on awareness and control. Remember these key principles:

  • View Gambling as Entertainment, Not a Source of Income: Treat gambling as a recreational activity, not a way to make money or solve financial issues.
  • Accept Losses: Losing is a part of the game. Never chase your losses, as this can lead to a harmful cycle of betting more than you can afford.
  • Set a Budget and Stick to It: Before you start playing, decide on a budget you are comfortable with. Only gamble with money you can afford to lose and do not exceed your limit.
  • Manage Your Time: Be mindful of the time you spend gambling. Take regular breaks and ensure that gambling does not interfere with other important areas of your life.
  • Know When to Take a Break: If you feel that you are losing control or need a break from gambling, our self-exclusion tool is available to help.

Self-Exclusion

If you need to take a break from gambling, you can request to self-exclude. This will temporarily or permanently suspend your account.

How to Request Self-Exclusion:
Contact our customer support team via email at [email protected]. We will process your request and close your account within 24 hours.

Please Note: It is your responsibility to inform us of any other accounts you hold with us and to refrain from opening new ones. While we take reasonable measures to prevent you from opening new accounts, we cannot guarantee it. Boomerang Bet Australia is not liable for any losses incurred on other accounts.

Self-Assessment: Do I Have a Gambling Problem?

Answering these questions honestly can help you assess your gambling behaviour.

  • Do you miss work, school, or family commitments because of gambling?
  • Do you gamble to escape boredom, stress, or other problems?
  • Do you find yourself gambling for longer than you intended?
  • Have friends or family ever criticised your gambling?
  • Have you lost interest in your hobbies or social activities?
  • Do you hide the extent of your gambling or your losses from others?
  • Have you borrowed money to gamble or to pay off gambling debts?
  • Do you feel guilty or anxious about your gambling?
  • Do you gamble until all of your money is gone?
  • Do you try to win back your losses immediately after losing?
  • Does gambling cause you to feel depressed or have suicidal thoughts?

If you answered “Yes” to several of these questions, you may have developed a gambling problem. Seeking help is a sign of strength, and support is available.

Help and Support for Problem Gambling in Australia

Several organisations in Australia offer free, confidential, and professional support for problem gambling.

  • Gambling Help Online
    • Provides 24/7 support via phone, online chat, and email.
    • Website: www.gamblinghelponline.org.au
    • Phone: 1800 858 858 (free and confidential)
  • Gamblers Anonymous Australia
    • A fellowship of individuals sharing their experiences to help each other recover from a gambling problem.
    • Website: www.gaaustralia.org.au (Find local meetings online)
  • Lifeline Australia
    • Provides 24-hour crisis support and suicide prevention services.
    • Website: www.lifeline.org.au
    • Phone: 13 11 14
  • Gambling Therapy
    • An international organisation offering online support and resources in multiple languages.
    • Website: www.gamblingtherapy.org

Protecting Minors

Boomerang Bet Australia is strictly committed to preventing underage gambling. It is illegal for anyone under the age of 18 to participate in gambling. We perform rigorous age verification checks and will suspend any account found to be operated by a minor. Any winnings accrued by a minor will be forfeited.

Filtering Software for Parents
Parents can use filtering software to block access to gambling websites. We recommend the following programs:

  • Net Nanny™: www.netnanny.com
  • CyberPatrol: www.cyberpatrol.com

If you or someone you know is struggling, please do not hesitate to reach out for help.